SugarCRM Toolbox

The FBSG SugarCRM Toolbox offers news, tips, tricks, knowledge, and solutions related to SugarCRM.

• 2012-02-2 Invitation To Attend Webinar: SugarCRM – Constant Contact Integration Version 2.0 (No Comments)
  

  Event Information: SugarCRM - Constant Contact Integration Version 2.0 Registration is required to join this event. If you have not registered, please do so now. Register Here Date and time:  Thursday, February 23, 2012 [More...]

  
  
• 2011-12-8 ROI for CRM (No Comments)
  

  With the economy in crisis, every company is looking for ways to increase revenue and reduce costs. It is now more important than ever for organizations to recognize lost time, [More...]

  
  
• 2011-12-1 The Sugar Portal…Yet Another Reason To Choose SugarCRM (No Comments)
  

  When we think of SugarCRM, we consider a number of great features: Open source: This is a well proven development model and encourages a thriving third party development community to extend [More...]

  
  
• 2011-11-9 SugarCRM v6.4 Beta Now Available (No Comments)
  

  The second Beta release of Sugar 6.4.0 is now available for customers, partners and Sugar community members to test!  Announcements regarding the availability of Sugar 6.4.0 Beta 2 have been [More...]

  
  
• 2011-11-7 SugarCRM v6.3 Makes CRM Global, Mobile, and Social (No Comments)
  

  What's New in SugarCRM v6.3?    SugarCRM v6.3 has a variety of exciting new features, including: Email archiving Simpler data importing Importing contacts from Google More Sugar Logic capabilities Quick edit capabilities Performance and response time [More...]

  
  
• 2011-11-3 An Introduction to CRM (No Comments)
  

  You've probably heard the term Customer Relationship Management (CRM)—but what exactly does it mean?  At a high level, CRM systems make life easier and help companies interact with their customers. [More...]

  
  
• 2011-10-31 SugarCRM and CRM on the Mac (No Comments)
  

  With the proliferation of CRM solutions available in the cloud, the Mac becomes a much more widely used desktop for CRM Software.   SugarCRM especially, with its advanced mobility applications, ends [More...]

  
  
• 2011-10-21 SugarCRM Wins Cloud CRM Comparison (No Comments)
  

  SugarCRM was recently named the top cloud CRM Software by iTnews, Australia's leading source of enterprise IT news.   They published a 44 page study of the 20 largest cloud CRM [More...]

  
  
• 2011-10-3 SugarCRM – Sage MAS 90 Integration Application Version 2 Released (No Comments)
  

  Our SugarCRM - Sage MAS 90 Integration Application helps users of both software streamline operations by synchronizing customers, inventory items, sales history, credit status, open invoices, and sales orders between [More...]

  
  
• 2011-09-22 SAP and SugarCRM (No Comments)
  

  Flexibility, cost, extensibility: There are many different reasons for wanting to integrate SAP's ERP functionality with a third party CRM solution. SugarCRM is an open source based customer relation management [More...]

  
  
• 2011-09-20 Marketing to the Masses with SugarCRM (No Comments)
  

  SugarCRM has designed its marketing automation offering to best suit the changing needs of today’s marketing professionals. See the White Paper referenced below to explore some of the key issues facing [More...]

  
  
• 2011-09-15 Streamlining Sales Processes to Boost Performance (No Comments)
  

  Sales success depends on effective sales processes. Companies that automate sales often end up automating ineffective processes. When chosen wisely and used appropriately, technology can have a positive impact on both [More...]

  
  
• 2011-09-13 The Social CRM Playbook (No Comments)
  

  Social CRM is the response of businesses to the advent of social media and the eager adoption of the new communications channels by B2B and B2C buyers alike. When socializing [More...]

  
  
• 2011-09-12 The 10-Step Guide To Buying the Right CRM Solution (No Comments)
  

  The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors.  The advantage of [More...]

  
  
• 2011-09-9 CRM and Small Business: Smaller, Faster, Better (No Comments)
  

  Good business owners recognize that relationships are at the heart of every transaction. Every sale he or she makes—whether as the buyer or the seller—represents a relationship. When you break them [More...]

  
  
• 2011-09-8 SugarCRM – Authorize.Net Integration for Credit Card Transactions (1 Comment)
  

  SugarCRM is the leading open source CRM software package in the world.  Authorize.Net is one of the leading credit card processors in the world.  If you are looking to process [More...]

  
  
• 2011-09-1 SugarCRM Version 6.2 Features Review (No Comments)
  

  SugarCRM 6.2 is the newest release and this edition is loaded with practical, easy to use, as well as essential features.  They’ve added calculated and hidden fields, mobile integration, enhanced searching, [More...]

  
  
• 2011-08-1 Optimizing Your Server for SugarCRM (No Comments)
  

  There are a lot of things you can do to optimize server-side performance. In the second part of the three part series, Improving SugarCRM Client Side Performance, SugarCRM is giving [More...]

  
  
• 2011-07-28 End of Support for SugarCRM 5.5.x Maintenance Patches (No Comments)
  

  We would like to remind you of the upcoming end-of-support date for the 5.5.x versions of the SugarCRM products. These versions are the 5.5.1, 5.5.2, 5.5.3 and 5.5.4 maintenance patches. After [More...]

  
  
• 2011-07-20 SugarCRM Features and Functionality (No Comments)
  

  With the release of SugarCRM 6.2 there are now 4 versions of SugarCRM available for subscription, plus the free community edition. Each edition offers different features and functionality for your [More...]

  
  
• 2011-07-19 Considering CRM? Consider SugarCRM (No Comments)
  

  SugarCRM is getting the recognition and respect it deserves.   In a recent article highlighting alternatives to Salesforce.com on www.softwareadvice.com, Lauren Carlson commends SugarCRM for being the most popular open source [More...]

  
  
• 2011-07-18 ROI Calculator for Implementing CRM Software (No Comments)
  

  Apex Two, a SugarCRM reseller and marketing automation company in the Chicago area, has published an incredibly valuable ROI calculator for implementing CRM Software.   The purpose is to help small and [More...]

  
  
• 2011-07-14 Choosing the Best Browser for SugarCRM (1 Comment)
  

  Browser choice makes a big difference in your SugarCRM experience. Here is an interesting article on how Sugar performs in some of the most popular browsers. Improving SugarCRM client-side performance: The [More...]

  
  
• 2011-07-8 Upcoming Live Webcast – Elevating the Value of Software (No Comments)
  

  Date: Tuesday, July 19, 2011 8:00 am Pacific Daylight Time (San Francisco, GMT-07:00) Duration: 1 hour Description: This integration allows SugarCRM and Sage MAS 90 (or MAS 200) to “talk with each other” by sending customers [More...]

  
  
• 2011-06-17 SugarCRM Announces General Availability of Sugar 6 Spring Release: More Choice, Better Options (No Comments)
  

  Expanded Capabilities and Packaging Options Serve Diverse Demands of SugarCRM’s Growing Customer and Partner Network Cupertino, Calif. – 6 June 2011 – SugarCRM, the world’s fastest-growing customer relationship management (CRM) company, [More...]

  
  
• 2011-06-6 Closing the Deal with SugarCRM (No Comments)
  

  By P. J. Connolly on 2011-05-27 eweek.com From a user perspective, SugarCRM presents a restrained appearance that has all the tools that define modern CRM offerings and more. Opportunities and reporting functions are [More...]

  
  
• 2011-05-27 SugarCRM Gets It Right (No Comments)
  

  By: P. J. Connolly 2011-05-27 eWeek.com CRM software isn’t child’s play, but Sugar Enterprise proves oddly comforting. Customer-relationship management software—thankfully referred to as CRM in casual conversation—is the sort of tool that you don’t [More...]

  
  
• 2011-04-12 Common CRM Mistakes – And How to Avoid Them (No Comments)
  

  eCRM Guide.com By Jennifer Schiff April 12, 2011 Whether you're in the process of choosing a new customer relationship management (CRM) system, about to deploy one, or looking to get the most out of [More...]

  
  
• 2011-04-8 SugarCRM Extends Mobile CRM Leadership with New Android, Blackberry and iPad Products, as well as Offline Sync Support (No Comments)
  

  Support for Leading Platforms and New HTML5 Charting Engine Complements Existing Mobile Offerings. SUGARCON, SAN FRANCISCO, Calif. – April 6, 2011 – SugarCRM, the world’s fastest growing customer relationship management (CRM) [More...]

  
  
• 2011-04-1 SugarCRM Selected by AlwaysOn as OnDemand Company of the Year (No Comments)
  

  SugarCRM emerges as Overall Winner of the AlwaysOn OnDemand Top 100 for Leadership in Cloud Computing CUPERTINO, Calif. March 30, 2011– SugarCRM, the world’s fastest growing customer relationship management (CRM) company, [More...]

  
  
• 2011-03-9 SugarCRM Announces Keynotes, Sponsors and Agenda for SugarCon 2011 (No Comments)
  

  SugarCRM CEO Larry Augustin welcomes Paul Greenberg, Doc Searls, Ben Parr, IBM, InsideView and Pardot as headline speakers and sponsors CUPERTINO, Calif. – March 9 – SugarCRM, the world’s [More...]

  
  
• 2011-03-7 New User Requested Features in SugarCRM & MAS 90 Integration Application (No Comments)
  

  FAYE BUSINESS SYSTEMS GROUP ANNOUNCES NEW USER REQUESTED FEATURES IN SUGARCRM & MAS 90 INTEGRATION APPLICATION Woodland Hills, CA –March 8, 2011 - Faye Business Systems Group, Inc. (www.fayebsg.com) today announced [More...]

  
  
• 2011-02-21 Loomis switches to SugarCRM (No Comments)
  

  Loomis, the cash-handling business formerly known as Securitas, has saved thousands of pounds by switching from Salesforce.com to the open source SugarCRM product. Loomis runs a hosted version of SugarCRM, supplied [More...]

  
  
• 2010-12-22 Report: Open-Source CRM Provider SugarCRM Worth around $350M (No Comments)
  

  Posted 12/21/10 on VentureBeat.com by Matthew Lynley: SugarCRM, a developer and provider of open-source customer relationship management (CRM) software, is worth somewhere in the range of $350 – $360 million, according to [More...]

  
  
• 2010-12-6 SugarCRM Support Plans (No Comments)
  

  SugarCRM offers three different types of support plans depending on the needs of the organization.   The standard plan is free and offers basic support, while there are two additional plans [More...]

  
  
• 2010-12-2 SugarCRM Supported Platforms for Version 6.1.x (No Comments)
  

  The latest version of SugarCRM is Version 6.1.   For compatibility information related to appropriate platforms, PHP versions, Web Server operating systems, Outlook versions, Web Client versions, and preferred databases, check [More...]

  
  
• 2010-11-30 SugarCRM Background & Interview with CEO (No Comments)
  

  SugarCRM Founder & CEO Larry Augustin talks about the history of SugarCRM and answers a number of other questions about SugarCRM, the CRM Software market in general, and the open [More...]

  
  
• 2010-11-10 Sugar Adds Mobile, Global & Social to Version 6 (No Comments)
  

  CUPERTINO, Calif.-November 9, 2010-SugarCRM, the world's fastest growing customer relationship management (CRM) company, today announced new Global, Mobile and Social features to its award-winning CRM suite. Highlights include a new [More...]

  
  
• 2010-10-15 SugarCRM Continues Record Customer and Revenue Growth in Third Quarter (No Comments)
  

  2010/10/14 - Sugar News: Fueled by Enormous Demand for Sugar 6 - CRM Made Simple - Company Grows Revenue 60 Percent in the Period as Global Expansion and Growth Continues CUPERTINO, Calif.-October [More...]

  
  
• 2010-10-4 SugarCRM Platform Edition (No Comments)
  

  Released September 30, 2010 from SugarCRM - SugarCRM, the world's fastest growing customer relationship management (CRM) company, today introduced an original equipment manufacturer (OEM) Platform Edition aimed at further empowering [More...]

  
  
• 2010-09-17 SugarCRM vs Salesforce (No Comments)
  

  SugarCRM has put together a very detailed comparison matrix of features that are offered in SugarCRM and Salesforce. Sugar is taking CRM for small and mid-sized businesses by storm, and [More...]

  
  
• 2010-09-3 InfoWorld Awards SugarCRM the title of Best Open Source Software (No Comments)
  

  SugarCRM has been awarded the title of the best open source CRM software today by InfoWorld. SugarCRM had this to say about the award, “At SugarCRM we are passionate about [More...]

  
  
• 2010-08-30 Top Contenders for Open Source CRM (No Comments)
  

  Sugar has come out on top again. In the article The Top 10 Open Source CRM Applications, based on utility, business models, developer communities and history, SugarCRM is number 1. [More...]

  
  
• 2010-08-30 SugarCRM Support, from Start to Finish (No Comments)
  

  So what now? You watched the demos, you’ve seen what Sugar is capable of, now all you have to do is purchase the software and all your CRM dreams [More...]

  
  
• 2010-08-24 SugarCRM Overview (No Comments)
  

  So, what can SugarCRM offer your business? Well, SugarCRM has tools to manage your customer's contact information, manage leads, manage email campaigns, send newsletters, schedule meetings, save documents, run reports, track your [More...]