Sage CRM
As a leading provider of Los Angeles customer relationship management solutions, Faye Business Systems Group is uniquely qualified to handle any and all of your Sage CRM requirements.
SageCRM is one of the easiest to use and fastest to deploy on-site CRM tools available. It features out-of-the-box, yet configurable, business processes, making it an extremely versatile and powerful customer relationship management application. It provides enterprise-wide access to vital customer information—anytime, anywhere—so you can manage your business with an integrated approach to inside and field sales automation, customer care, and marketing. |
| Sales Improve sales performance with automation tools that help sales professionals find and retrieve vital information quickly and easily. SageCRM provides a snapshot of the sales cycle from first contact to final sale, allowing sales teams to effectively analyze and manage the sales pipeline from within the customer relationship software. |
| Marketing Manage and track every element of your campaigns with SageCRM. View activities, objectives, leads generated, and lead follow-up, and drill down to specific activities within a campaign. This user-friendly client relationship manager solution provides you with an in-depth view of your campaigns and enables you to eliminate the guesswork and put your company’s marketing resources to their best use. |
| Customer Care Resolve customer issues efficiently by providing customer service professionals with user-friendly tools to access relevant customer data including purchases, call and escalation histories, interactions, e-mail, and documents sent and received. |
| Mobile Solutions The benefits of real-time access to your CRM tools are numerous and can have a positive impact on your business performance and profits. Placing customer information at the fingertips of mobile professionals ensures they always have the most up-to-date information. |
| Application Integration Integration between SageCRM and back-office accounting and financial applications provides organizations with a holistic customer relationship software solution that offers a complete view of all customer interactions, which is essential for making more insightful business decisions. |
| Productivity Tools To optimize the rich sales automation functionality and marketing and service features, SageCRM has sophisticated configuration capabilities and automated process workflow, as well as computer telephony integration (CTI), Web Self Service, and more. |
| Outlook Integration Microsoft Outlook runs within the framework of your SageCRM solution and has complete, two-way synchronization with Outlook contacts, calendar (appointments), and tasks, in addition to full-featured e-mail integration. |
For more information on how Los Angeles based FBSG can help your business implement CRM tools to maximize productivity and profitability, contact us today.
