Support

Support for Sage MAS 90 and MAS 200 Users

Whether your Sage MAS 90 or MAS 200 was implemented by FBSG or by another Sage MAS 90 and MAS 200 Authorized Partner, we are happy to provide support to all Sage MAS 90 and MAS 200 users who are truly looking to get the most value from their Sage MAS 90 and MAS 200 Accounting Software. Our support options include:

Phone

In general, most phone support calls are either answered immediately or returned within one hour. We have knowledgeable and dedicated support staff whose primary responsibility is phone support.

Remote System Support

Through the use of industry standard software like Go To Assist, Go To Meeting, and Remote Desktop Support, we can connect to our clients’ systems whenever or however needed.

Client Data Resource System

Through the use of our Client Login section, our clients can gain online self-service access to our knowledgebase, support database, procedures documents, and White Papers. Many times, this is all that is needed to address a particular issue.

Onsite Support

When all else fails or when nothing else will do, our consultants are available for onsite support as needed.

Support Contracts

FBSG is pleased to offer UNLIMITED remote, phone, and email support agreements for our Sage MAS 90 and MAS 200 clients.   Click Here for details.