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Category | Best Practices

Took a ride with one of our consultants earlier this week to see a client who was having trouble printing checks from Sage MAS 90 to their dot matrix printer. Apparently, there had been a power outage a few days earlier, and ever since, their checks were printing out of alignment. It was an old Okidata [...]

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It’s the dirty little secret of successful software implementations. No one really talks about it. It’s taken for granted and underappreciated, usually. Like the Aunt that always shows up at parties and holidays with gifts for the kids, but everyone makes fun of her anyway. The Spanish call it “adiestrando”. The French call it “entraînement”. [...]

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Many writers have done a great job pointing out the shortcomings and risks of “The Cloud”, and there is certainly no shortage of risk.    The Cloud is definitely not perfect.  Of course, I remember when PCs arrived, and they certainly weren’t perfect in the early and mid-80s.   The first Blackberry was pretty exciting and also a [...]

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To be successful implementing new software takes the right mindset.  It may take the right software and it may take the right people, but it definitely takes the right mindset.  It takes the right mindset on the part of business owners, upper management, and the people on the front lines doing the work and using [...]

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Virtualization is an exciting option for many companies looking to minimize the footprint of their servers and have a potentially more cost effective, efficient, and “green” IT infrastructure.   Attached is a list of supported Virtualization Alternatives for Sage MAS 90 and MAS 200.

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If you store, process, or transmit cardholder data you must be compliant by July 1, 2010 with the PCI-DSS requirements. PCI-DSS stands for Payment Card Industry Data Security Standards. Within the next few days, requirements established by the five major credit card networks including: American Express, Discover Financial Services, JCB, MasterCard Worldwide, and Visa International, will affect [...]

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I heard it again.  “It doesn’t work like our old software”.   You work in this business long enough, and there are some standard catch phrases you tend to hear over and over again.  “I thought it included…(fill in the blanks)” is one.  “We don’t need any training.  We’ll figure it out ourselves.” is another.   But [...]

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I had a dream.  I was the CEO of a business, and we didn’t have to buy any servers or have an IT department.  Our email was hosted by Intermedia (or one of a slew of other options).  Our customer data was hosted by SugarCRM (or Salesforce or someone else).  Our accounting and ERP application (Sage [...]

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A Sage Software survey of some 1500 small business owners found guarded optimism about their financial future.  They reported that cost cutting and financial conservatism were still the most frequent strategies being used, but that 62% of respondents expressed the belief that the economy will improve by middle 2011.  This is consistent with our discussions with [...]

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May 20

2010

What Motivates Us

  I’m about halfway through a book called Drive, by Dan Pink. It’s a paradigm shifting book which basically says everything we thought we knew about motivation is wrong, especially as it relates to money and using the “carrot and stick” approach to managing. His premise (and supported research) says that money really only works [...]

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