2012
Why Choose SugarCRM over Salesforce?
3 Comments | Posted by Chloe Larnach in CRM Software, SugarCRM
People pick SugarCRM over Salesforce principally because it’s open, flexible and intuitive. Being on a shared multi-tenant SaaS platform limits Salesforce’s ability to evolve the base platform because any change affects everyone. And it affects everyone immediately.
The new Sugar 6 release has a web 2.0 look and feel and is very easy to understand. It’s also very proficient allowing the sales rep to do most activities in one click.
Below are 13 quick facts to consider when deciding which is the right CRM solution for your organisation:
Reason 13 – Deploy Anywhere
Salesforce.com
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SugarCRM
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This matters to you because: Choice always matter and You keep Control
Reason 12 – Customizations and Integrations
Salesforce.com
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SugarCRM
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This matters to you because: Greater flexibility, Bigger options and More control
Reason 11 – Open
Salesforce.com
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SugarCRM
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This matters to you because: Control over your destiny and More value
Reason 10 – More Value
Salesforce.com
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SugarCRM
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This matters to you because: You deserve to be treated as a customer, not a number
Reason 9 – No penalty for Success
Salesforce.com
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SugarCRM
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This matters to you because: Customer success should never equate to an upsell opportunity
Reason 8 – Flexible
Salesforce.com
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SugarCRM
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This matters to you because: Options are key, No vendor lock in
Reason 7 – Your Data is Yours
Salesforce.com
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SugarCRM
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This matters to you because: Your data is yours, You should have control, anytime, all the time
Reason 6 – Configurations
Salesforce.com
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SugarCRM
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This matters to you because: you have More flexibility and Greater control
Reason 5 – Intuitive
Salesforce.com
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SugarCRM
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This matters to you because: Your people can focus on your customers, not on data entry, and you achieve Better end user adoption
Reason 4 – Social CRM
Salesforce.com
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SugarCRM
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This matters to you because: It’s all about customers…
Reason 3 – Sales Intelligence
Salesforce.com
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SugarCRM
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This matters to you because: Better informed sales staff = Greater revenue opportunities
Reason 2 – Mobile CRM
Salesforce.com
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SugarCRM
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This matters to you because: Mobile CRM is critical to most customers
Reason 1 – Affordable
Salesforce.com
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SugarCRM
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This matters to you because: Cost always matters
Download PDF version of 13 reasons why
3 Comments for Why Choose SugarCRM over Salesforce?
Azhar | February 9, 2012 at 2:08 am
Chloe Larnach | February 14, 2012 at 9:32 am
Thanks for your input Azher. Looking forward to hearing about your Sugar experience, when you do get the opportunity to put it through its paces. I totally agree that in this day and age and with all of the technology and tools available to us consumer internet start-up can go quite the distance.
Ditto | March 22, 2012 at 4:52 pm
Great analysis but has some outdated information already (Jan 25 2012). Sales intellegence is uppgraded via SFDC. I have experience in both CRM databases and even though sugar sounds better, Salesforce is not as “antiquated” as described above. I think that Sugar is a great tools for SMBs whereas SFDC is top notch for large enterprises.
Shankar, re SugarCRM – so far so good. We just urpagded to Sugar 4.5. But given our small sales operations at this time, I can’t say that we have put it through its paces.Your comment about startups needing VC money is true in enterprise technology, but a consumer internet startup can go quite a distance just sipping capital.